---
title: "Contact VietnamTransportGuide.com"
description: "Email VietnamTransportGuide.com about a wrong fare, time or pickup, and find who to contact about a booking, a train or a flight."
canonical: "https://vietnamtransportguide.com/contact/"
language: "en"
content_type: "about"
last_checked: "2026-10-09"
status: "published"
structured_data: "https://vietnamtransportguide.com/contact/#webpage"
alternates: "en=https://vietnamtransportguide.com/contact/ fr=https://vietnamtransportguide.com/fr/contact/ de=https://vietnamtransportguide.com/de/contact/ es=https://vietnamtransportguide.com/es/contact/ ja=https://vietnamtransportguide.com/ja/contact/ ko=https://vietnamtransportguide.com/ko/contact/ ru=https://vietnamtransportguide.com/ru/contact/"
---
# Contact VietnamTransportGuide.com

## Quick Facts

- Last checked: 2026-10-09

## Email VietnamTransportGuide.com

Write to **contact@vietnamtransportguide.com**. The same address takes corrections, questions about a page and anything else about the site.

## Send a correction from your trip

If you have just made a journey and a page no longer matches it, include:

- the page and the sentence that is wrong;
- what you found instead: the new time, fare, office or station;
- the date you travelled;
- a photo of the posted timetable or fare board, if you took one.

## Booking problems: who can actually help

- **Booked through a link on this site:** contact the booking site through the confirmation it sent you. It handles changes, cancellations and refunds.
- **Bought from the company or at a station:** contact the company. Refund and change rules are theirs and differ a lot; Bằng Phấn, for example, says its direct bookings are non-refundable and changes need 3 to 5 hours' notice.

## Useful numbers

- **Railway (Vietnam National Railway Group):** 1900 0109 in Hanoi, 1900 1520 in Ho Chi Minh City.
- **Superdong (Phu Quoc boats):** online booking line 0941 130 033; Hà Tiên office (0297) 3955 933; Rạch Giá office (0297) 3877 742.
- **FUTA City Bus (airport bus 109, Ho Chi Minh City):** 1900 63 84 94.
- **Vietnam e-visa (Immigration Department):** 024 3825 7941.

## Questions before you write

### Can you book or change a ticket for me?

No. This site sells no tickets. A booking made through a link here is handled by the booking site that sent your confirmation, and a ticket bought from a company or at a station by that company.

### Can you tell me if my train is running today?

The railway can: its hotlines are 1900 0109 (Hanoi) and 1900 1520 (Ho Chi Minh City), and its timetable is on dsvn.vn.

### Which email address do I use?

One address covers everything: contact@vietnamtransportguide.com.